Three pieces of furniture that Ms. Liu's very noisy, "bookcase drawer to steal into a density Board, wardrobe only Panel didn't change, and the rest were changed, bed drawer gateway is not strict. "Ms. Liu Changchun citizens to buy three pieces of furniture, but not a satisfactory, in her view dealer in shoddy.
Buy furniture and samples are not the same
Before the Spring Festival, Ms. Liu Changchun citizens in a home town "spirit" of our purchased a third piece of furniture, after installation is not the same with her mind, 3 March afternoon, the reporter got Ms. Liu. Ms. Liu said, 9 February, she was in the "Verve" read our stock, decided to spend 4400 Yuan to buy out of bed, bookcases and wardrobe three samples, "they delivered the goods, even with the look of the sample, then the salesman told me that bookcase drawer is plywood can be transported to the drawers only the first layer is the layer of plywood, the following two are density Board, wardrobe only Panel is to look at the sample, followed by all changed, bed drawer and a gateway is not strict. ”
Journalists look a bookcase drawer, found the first layer and the following two-tier Board is really different, "I didn't expect was secretly installed when I change the density Board, MDF, and begin the installation, we simply do not know, this was subsequently realized. "Liu said.
Ms. Liu with reporters at the wardrobe, "this wardrobe only Panel is we were watching, left behind were changed, did not discuss it with us. "Reporters see, bed drawer also do have a gateway is not strict. "We think this is a fraud, falsification of consumers. "In order to protect the rights, Ms. Liu was the dealer complaints.
Distributors that they had no fraud consumers
Yesterday afternoon, a reporter came to our home city of "once upon a time" city, dealer Li said: "they saw that day, back panel sample wardrobe without defects, we gave her change is good, if she does not want to, can give her. ”
The reporter then asked the bookcases of plywood and MDF, Li said that she did not know, may be installed when the mistake. "Bed drawer closed, we can give. "Interview, Li said:" they bought furniture before the Spring Festival, to be found after the installation, but they do not, now over at the end of the bed so that they spent, and came up to me and we agree to give her a break, I see no cheating on her. Amidst difficult to reconcile the two sides "
Subsequently, press contact to Changchun City Administration for industry and Commerce Chamber of Commerce and industry in the Middle East region branch of the BDA's staff, he describes a package, the Distributor has come up with a business license and warranty, they have multiple times on the two sides had a mediation. Ms. Liu at the beginning of requesting dealer compensation 500 Yuan, otherwise it returns, but the dealer does not agree, that can give a return, but need to Ms. Liu is responsible for the transportation cost of $ 300 and installation costs.
Finally, the dealer only agreed to let Ms. Liu to shop to pick new furniture, Ms. Liu is not satisfied with the place to do it again. But currently, Ms. Liu said already on the business integrity of doubt, only to return. Package a representation, if the deadlock, Ms. Liu by legal means to protect their own interests.
This reminds consumers to purchase big-ticket items, if should be specific to the purchase of product quality, model, and other standard annotated, and the implementation of the contract, otherwise once the dispute, consumers want proof is very difficult.
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