Service in question: furniture warranty depends on the business, "a mouth".

Furniture lacquer damage? drawer handles off? then good furniture if you used a long time will inevitably cause problems. Reporters learned yesterday to interview, in the absence of a standard, furniture of after-sales service has become a headache for many people.

Mr. Wang public last December flower 4000 Yuan to buy a set of bedroom furniture, including a bed, a wardrobe and two night stand. The first two days, he found, in a drawer, pull up a little bit of chute astringent. At that time didn't seriously, but after a few days, he found that the glide path to the half-time has stuck. He took out a receipt when buying furniture find a dealer, but dealers answer is: "one-year warranty only covers the plate itself, but rather like handle, chute, hinge that wearing parts are not covered under warranty, the consumer can only own expense the replacement".

Coincidentally, Ms. Lin to purchase a full-length mirror and clothes-stand together furniture, but spent half a year back and drop clothes but a crack separators and a bit of a collapse. Although the Distributor agrees to replace, but because this product is so personalized, incoming goods, manufacturers have been discontinued, can only be simple maintenance. "Also is good or bad in the back. "Lin said, if only in a positive, basically can not be placed in the position of the vestibule.

Through visits, the reporter was informed that the brand furniture on the warranty period and scope has its own way, as some furniture provides "1 year warranty, life-long maintenance" service, and others is "a 3 year warranty, life-long maintenance, no unified standards".

An industry sources, the current state for furniture products and no warranty provisions unity. Industry practice is within the warranty period is 1 year, but some vendors in order to recommend their own product, often described as the warranty period of 3 years, 5 years or more, but at this time of warranty are often refers to the main product warranty does not cover wear and tear of parts, easy so wooden furniture at the time of purchase is important to note that the warranty period and scope. In addition, in recent years some personality furniture fashion, but these personality parts due to the relatively small quantity production, coupled with the recent furniture style replacement faster, time is often difficult to match to. Therefore consumers should consider when buying these situations, the purchase invoice or receipt clearly warranty and warranty coverage, so that the defenders when there is sufficient evidence. And to the maintenance conveniently, the minimum buy is overly personalized furniture.